Setting up an email account in Outlook

Please Note: This guide has been created using screenshots from Microsoft Outlook XP - if you are using a different version you may have some differences.

  1. Within Outlook go to the file menu and select 'Tools' and then 'Email Accounts'
  2. Select 'add new email account' and select type 'POP3'. You will be presented with the following fields to fill in:
     
    User Information:
    Your Name:    This is the name that will be displayed when sending your email
    Email Address: The email address people will reply to when receiving email from you
    Logon Information:
    User Name: The login you were provided by us. This will be the same as your email address eg: [email protected]
    Password:   Again assigned to you by us.
    Server Information:
    Incoming Server (POP3): These values are both in the format mail.yourdomain.com
    Outgoing Server (SMTP): These values are both in the format mail.yourdomain.com
       
  3. When setting up Outlook to be able to send emails through our email servers select the 'more settings' (in some versions this is 'advanced settings'), and tick the box stating 'my outgoing SMTP server requires authentication', and 'use the same settings as my incoming mail server'. Please ensure you only tick the box for outgoing mail.

  4. And thats it - you should be ready to go.

 

 

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